Terms and Conditions

Effective Date: February 16, 2025
Last Updated: February 16, 2025

Welcome to ConnectHV! These Terms and Conditions (“Terms”) govern your use of our website located at https://connecthv.com (the “Site”), our Slack community, and participation in our events (collectively, the “Services”). Our Services are intended primarily for users located in New York State, or at most within the United States of America.

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you must not use our Services.

1. Eligibility

To use our Services, you must:

  • Be at least 18 years old;
  • Have the legal capacity to enter into a binding agreement;
  • Comply with all applicable laws and regulations (with particular emphasis on United States and New York State laws).

By using our Services, you represent and warrant that you meet these requirements.

2. User Accounts

2.1 Registration

To access certain features, you may need to create an account. You agree to:

  • Provide accurate and complete information;
  • Update your information as needed.

2.2 Account Security

You are responsible for maintaining the confidentiality of your login credentials.

You must notify us immediately if you suspect unauthorized access to your account.

ConnectHV is not liable for any loss or damage resulting from unauthorized access of your account.

3. Acceptable Use Policy

You agree not to:

  • Use our Services for any illegal, fraudulent, or harmful activities;
  • Post or share any content that is defamatory, obscene, harassing, hateful, infringing, or otherwise inappropriate;
  • Attempt to hack, disrupt, or gain unauthorized access to any part of our Services;
  • Harass, threaten, or impersonate others;
  • Violate any applicable local, state, national, or international laws or regulations.

Violation of this policy may result in account suspension or termination.

4. User-Generated Content

4.1 Responsibility

You are solely responsible for any content you submit, share, or post within our Services.

4.2 License Grant

By posting content, you grant ConnectHV a non-exclusive, worldwide, royalty-free license to use, display, modify, and distribute your content within the context of our Services.

You retain any ownership rights you have in your content.

4.3 Moderation Rights

We reserve the right to review, remove, or moderate content that violates these Terms or our community guidelines, at our sole discretion.

5. Intellectual Property

5.1 Ownership

All content, materials, logos, and trademarks on our Services are the property of ConnectHV or its licensors.

You may not copy, reproduce, distribute, or modify any part of our Services without prior written consent.

5.2 Limited License

You are granted a non-exclusive, non-transferable, limited license to use our Services for personal and non-commercial purposes, in accordance with these Terms.

6. Payments, Refunds & Cancellations

6.1 Payments

If you purchase advertising, job postings, or event tickets, you agree to pay the stated fees.

Prices may change at any time, but existing purchases will not be affected.

6.2 Refund Policy

All payments are final, except where explicitly stated otherwise.

Refund requests must be submitted within 7 days of purchase and will be granted at ConnectHV’s discretion.

In the event of a chargeback or payment dispute, ConnectHV reserves the right to suspend or terminate your access to the Services until the dispute is resolved.

6.3 Subscription Services (if applicable)

If a subscription is offered, cancellations must be made before the renewal date to avoid further charges.

No refunds are provided for partial subscription periods unless otherwise stated.

7. Events & Community Conduct

7.1 Participation

By attending ConnectHV events (online or in person), you agree to:

  • Follow event-specific rules;
  • Respect other participants.

7.2 Assumption of Risk

Participation is voluntary, and you assume all risks associated with event attendance, including any potential health or safety risks.

7.3 Media Release

We may photograph, record, or livestream events for promotional purposes.

By attending, you grant ConnectHV permission to use your likeness in promotional materials, unless you notify us otherwise in writing prior to the event.

7.4 Community Conduct

ConnectHV reserves the right to remove participants from events or the Slack community for violating these Terms or engaging in harassment or inappropriate behavior.

8. Slack and Other Third-Party Platforms

Slack: Our Slack community uses Slack’s platform, which is governed by Slack’s own Terms of Service and Privacy Policy. By joining our Slack community, you also agree to comply with Slack’s Terms and any of their usage policies. ConnectHV is not responsible for Slack’s data handling, availability, or reliability.

External Links: ConnectHV may feature links to third-party websites or content. We do not endorse or assume liability for third-party content or interactions. You access third-party sites at your own risk.

9. Privacy Policy

Your personal data is handled in accordance with our Privacy Policy. By using our Services, you consent to our data practices as described therein.

Our Services are primarily intended for users in New York State or the United States. If you access our Services from outside the U.S., you do so at your own initiative and risk.

10. Disclaimers

Our Services are provided “as is” and without warranties of any kind, either express or implied.

We do not guarantee that the Services will be uninterrupted, error-free, or secure.

We are not responsible for user-generated content or third-party interactions.

Any information, advice, or materials provided through our Services are for general informational purposes only and not intended as professional advice.

11. Limitation of Liability

To the maximum extent permitted by law:

  • ConnectHV shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services.
  • In any case, our total liability shall not exceed the amount paid by you (if any) for using our Services in the 12-month period preceding the event giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless ConnectHV, its affiliates, and their employees from any claims, damages, or expenses arising from:

  • Your use of our Services;
  • Your violation of these Terms;
  • Your violation of any applicable laws or regulations.

13. Force Majeure

ConnectHV is not liable for failure to perform due to events beyond our reasonable control, including but not limited to:

  • Natural disasters;
  • Government regulations;
  • Cyberattacks or internet failures;
  • Other force majeure events.

14. Dispute Resolution & Governing Law

These Terms are governed by the laws of New York State, without regard to conflict-of-law principles.

Any disputes shall be resolved through binding arbitration in New York.

You waive the right to participate in a class-action lawsuit.

Arbitration Exception: Some jurisdictions require that consumers have the right to go to small claims court. If required by law, this clause does not prevent you from seeking relief in small claims court.

15. Changes to These Terms

We may update these Terms at any time. Updates will be posted on this page with a revised “Effective Date.”

We will notify users of material changes by email (if you have provided it) or by a prominent notice on our Site.

Your continued use of our Services after any update constitutes acceptance of the revised Terms.

16. Contact Information

If you have questions about these Terms, you can contact us at:

ConnectHV, Inc.
PO Box 319
Wallkill, NY 12589
Email: jordan@connecthv.com

17. User Agreement Confirmation

To use our Services, you must acknowledge and agree to these Terms:

  • Website: You will be required to check a box indicating your agreement at signup.
  • Slack Community: You must agree to these Terms before joining the community and must also comply with Slack’s Terms of Service.

By using ConnectHV’s Services, you confirm that you have read, understood, and agree to these Terms and Conditions.